Shipping policy
【 About delivery within Japan 】
Delivery company: Either Sagawa Express or / Yamato Transport
Delivery days: We usually ship within 3 days of your order. (Excluding weekends and holidays)
Shipping fee: Nationwide uniform shipping fee of 600 yen (excluding remote islands)
Customers who purchase more than 6,000 yen (including tax) in one order will receive free shipping.
- In the case of remote islands, there is a possibility that a relay fee will be charged separately, so, in that case, we will contact you before shipping.
- Please note that we may sometimes change the carrier to a comparable carrier without notice.
【 About overseas delivery 】
Delivery company: Japan Post (EMS) only
Delivery days: We usually ship within 3 to 5 days of your order. (Excluding weekends and holidays)
Shipping fee: Please check the price list below.
| (JPY) | USA | Asia 1* | Australia | Europe** | Canada | Mexico | Asia 2*** |
| Shipping Fee | 2600 | 1500 | 2000 | 2000 | 2000 | 2000 | 1000 |
| Delivery Days | 5 - 10 | 3 - 10 | 5 - 10 | 5 - 10 | 5 - 10 | 7 - 12 | 3 - 7 |
country details
* Hong Kong, Malaysia, Philippines, Thailand, Mongolia, Vietnam
** Austria, Belgium, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Spain, Great Britain, Switzerland, Sweden
*** China, South Korea, Taiwan
note)
- Please note that delivery may be delayed due to natural disasters, delays, or force majeure.
- Please understand that the number of delivery days is only the estimated number of days.
- If you have not received your order within 14 days after shipment, please contact us using our inquiry form.
- Please note that in some cases we may change the carrier to a comparable carrier without notice.